How It Works

Big Buddha Phuket
Rome Coliseum
African Safari
Cliffs of Moher in Ireland
Switzerland image by Tim Trad
Machu Picchu
Northern Lights in Iceland

1

Consultation

Our introductory call will cover your travel needs, including destination, timeframe, group size, budget, preferences, and interests. This ensures every trip is perfectly tailored. After the call, we request a fee to secure our services, reflecting the extensive upfront work we do in crafting your itinerary.

2

Planning

With the fee collected, we collaborate with our destination partners to create a detailed proposal, including accommodations, transportation, tours, and activities. Your feedback is crucial during this stage, and we’ll refine the proposal based on your input.

3

Booking

Once we've finalized the itinerary, we'll kindly request a deposit and start confirming all arrangements. Depending on your planning timeline, there may be a period of time where you don't hear from us, but please rest assured that we're working diligently on your trip.

4

Finalizing

Around 60 days before departure, we’ll ask for the final payment. We can discuss dining reservations at this point (additional fees may apply). After final payment, we coordinate all final details with our partners. Your final itinerary, including confirmations and essential information, will be provided 1-2 weeks before departure, along with a pre-departure call.

5

During Travel

We are available to assist with any needs during your trip. If applicable, we will also provide in-country partner contacts for quick resolution of any issues. We support you every step of the way!

Our Fees

Standard Custom Travel Planning Fees

Our planning fees are determined by each travel advisor based on several factors, including the number of travelers, trip duration, and the overall scope of planning required. These details will be discussed and finalized following your initial consultation.

Air Ticketing Fees

We work closely with a dedicated air travel team that provides 24/7 emergency support to help ensure a seamless travel experience. A fee is charged per ticket. In many cases, we also have access to exclusive, unpublished fares in Business and Premium cabins.

Cruise and Hotel Bookings

If you have already selected your preferred hotel or cruise, booking through our agency is complimentary. This allows you to enjoy exclusive perks and benefits available through our trusted partnerships.
 
If you would like recommendations for destinations, hotels, cruise lines, or itineraries, our standard planning fee will apply.
 
For assistance with booking excursions, dining, or any services outside your chosen hotel or cruise, an additional planning fee may be assessed based on the specifics shared during your consultation.

Concierge Services

We’re pleased to offer curated dining recommendations through our trusted in-destination partners and hotel concierge teams—these suggestions are included in your travel itinerary at no additional cost.
 
Please note: our standard planning fees do not cover securing reservations for dining, spa services, resort activities, beach clubs, or similar experiences.
 
If you’d like us to manage these bookings on your behalf, we offer Concierge Services for an additional fee. Pricing is based on the number of travel days and the level of service requested. We’re happy to provide a customized quote tailored to your preferences.